Finding us
The brick building with the tall east windows.
Heron Reach is not big, and Alder Street is most of downtown, so you will not need much navigating. Everything else worth knowing before you arrive is on this page.
Address and hours
12 Alder Street
Heron Reach, BC V0G 0H0
- Monday to Friday
- 7:00 to 19:00
- Saturday
- 8:00 to 14:00
- Sunday
- Closed
Parking
Free angle parking runs the length of Alder Street, and the lot behind the building, entered from Third Avenue, is ours after 6:30 every morning. Two accessible spots sit beside the main door. On market Saturdays the street fills by nine; the back lot rarely does.
Accessibility
The Alder Street entrance is step-free, doors are powered, and every treatment room and the washroom fit mobility devices with room to spare; the mercantile was built for freight, and we kept the wide doorways. Longer appointment slots are yours for the asking at no extra charge, and if anything about visiting would be easier with notice, tell us when you book.
Counselling privacy
Ruth's room has its own entrance off the side hall on Third Avenue, for anyone who prefers their appointments unadvertised. Video sessions exist for the same reason.


Come see the light for yourself.
Book online in two minutes, or phone ahead and the front desk will time your visit for the best of the morning.
Rather talk it through first? (250) 555-0147