Heron Reach, BC · An integrated practice
Care that startsthe way amorning should.
Registered massage therapy, physiotherapy, clinical counselling, and acupuncture under one roof on the Sorrel River. One conversation, one plan, and no rushing, ever.
Open from 7:00, weekdays
Direct billing, most insurers
Six practitioners, four disciplines
12 Alder Street, step-free entry
The east glass, 6:55
Some things clear up with attention.
Every morning this window fogs over, and every morning somebody wipes it. Your turn: clear a patch and look inside.
Wipe the glassWipe with a finger
“The first ten minutes of talking are treatment too.” · Maren, RMT
Four disciplines, one conversation.
Most clinics make you translate between practitioners. Here they share a hallway, a chart, and with your consent, a plan.
“Naming the thing plainly is half the reassurance.” · Priya, Physiotherapist
What we work with
Named plainly, treated honestly.
No miracle promises here, because that is not how honest care talks. Each page describes the concern, our approach, and just as importantly, when we refer you elsewhere.
“People relax the moment they see the room. That is not an accident.” · Devon, RMT
The clinic
Morrow is the old word for morning.
The building came first: a 1921 mercantile with a full wall of east glass nobody knew what to do with. We did. Every treatment room catches the morning sun, the clinic opens at 7:00, and the name followed naturally.
We think every appointment should feel like an unhurried start, whatever time of day you arrive. The light helps. So does booking enough time to never make you feel like a slot.
Booking
Booking is the easy part.
Pick a service, a person, and a time. That is the whole thing.
- 01
Choose your care
Pick a service and, if you like, a practitioner. Not sure? The notes on each profile make choosing easy, and switching later is never awkward.
- 02
Pick a time that fits
Early mornings, lunch hours, and after-work times exist because lives have shapes. Online booking shows everything current.
- 03
Arrive and exhale
Your forms arrive by email ahead of time, so the first ten minutes are for talking, not clipboards.
“Money stress is health stress. Post the prices.” · Ruth, Counsellor
Rates
The whole price, up front.
Direct billing to most insurers, receipts for everything, and no tipping, ever. Health care is not a service industry.
- Massage therapy, 60 min
- $140
- Physiotherapy, initial assessment
- $140
- Counselling, 50 min
- $150
- Acupuncture, initial visit
- $130
Massage therapy is subject to GST; the other three are GST-exempt health services. ICBC and WCB visits are billed directly to the insurer, usually at no cost to you.
The team
The people you will see.
Two massage therapists, two physiotherapists, a counsellor, and an acupuncturist, all under one roof, and all talking to each other about your care when you want them to. Small clinic, on purpose.
“Chose the sword fern because it grows back no matter what the winter did.”
Sword fern · Maren
Maren Holt
Registered Massage Therapist
“Keeps three stones from the Sorrel on his window sill, one per year at the clinic.”
River stones · Devon
Devon Okafor
Registered Massage Therapist
“Yarrow, because the useful plants are rarely the showy ones.”
Yarrow · Priya
Priya Raman
Registered Physiotherapist
“The larch: the one conifer honest enough to admit when the season has changed.”
Larch · Eamon
Eamon Walsh
Registered Physiotherapist
“Grows the lavender herself. The one on her door is from the 2024 crop.”
Lavender · Ruth
Ruth Neufeld
Registered Clinical Counsellor
“His mark is mugwort, the moxa plant: the oldest tool in his kit that isn't a needle.”
Mugwort · Tomás
Tomás Vela
Registered Acupuncturist
“Nobody needs ten exercises. They need the right two.” · Eamon, Physiotherapist
Notes from the clinic
Things we find ourselves saying every week.
June 2026
Unwinding desk shoulders
Three things that help between now and your next appointment, none of which require equipment or dignity loss.
April 2026
Sleep positions for a cranky neck
The goal is not the perfect position. It is a neck that spends the night supported instead of negotiating.
February 2026
What to wear to physio
The honest dress code, by body part, from people who do not care what your gym clothes look like.
“Tell me how you sleep and I learn more than any chart shows.” · Tomás, Acupuncturist
Questions
The ones everyone asks first.
Do I need a referral to book?
No. You can book massage therapy, physiotherapy, counselling, or acupuncture directly. A few extended health plans want a physician's referral before they reimburse, so check your plan's wording; we can help you decode it.
Do you direct bill my insurance?
We direct bill most major extended health insurers, including Pacific Blue Cross, Canada Life, Sun Life, Manulife, and Green Shield. You pay only what your plan does not cover. Bring your policy and member numbers to your first visit.
Do you take ICBC and WCB claims?
Yes, for physiotherapy and massage therapy. ICBC pre-approves treatment within the first 12 weeks after a crash and we bill them directly. WCB requires a claim number first; once you have one, we handle the paperwork.
What happens at a first visit?
A conversation before anything else: what brought you in, what your days look like, what you want back. Then assessment or treatment appropriate to the service, and a plain-language summary of what we found and suggest. Details by service are on the new patients page.
Ready when you are.
Booking takes about two minutes, and a real person answers the phone.
Rather talk it through first? (250) 555-0147